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Careers

Why Join Us?

We are a fintech start-up looking to launch a Peer-to-Peer (P2P) Financing Platform focused solely on the microfinance sector (the B40 to lower M40 income group) where Issuers may raise crowd-sourced funds with minimum hassle.

We recently received approval by the Securities Commission (SC) Malaysia to operate a P2P financing platform. microLEAP made it to the Top 18 teams of UNCDF’s Financial Innovation B40 Challenge as well as the Top 11 teams of 1337 Ventures’ Alpha Startups: Fintech Edition.

We invest in our people to help them develop and achieve their professional goals. We ​​​encourage our people to get stuck in, roll up their sleeves and take on the many opportunities coming their way in a brand new, fintech start-up.

View our openings below and send your CV / Resume to [email protected]

Customer Service Champion

The champion on all things Customer Service, you will ensure that all queries and complaints are managed in a timely and friendly manner

About The Job

  • Explain our FAQs and elaborate on our customer application processes
  • Understand our Islamic and Conventional customer journey from start to finish
  • Answer customer queries and complaints via phone, email, live chat and social media
  • Assist in establishing our Customer Service manual, code of conduct and SOPs
  • By being the first port of call of many current and potential customers, you will be an important member of the microLEAP team and expected to live and breathe our values
  • At all times be compliant with Securities Commission’s rules, regulations & guidelines

Job Requirements

  • Minimum Diploma or Degree holder
  • Up to 3 years Customer Service experience in the fintech, banking or financial services sector
  • Willing to join our start-up journey
Operations Champion

The champion on all things Operations, you will ensure that we run a tight ship as we navigate the deep waters of P2P financing.

About The Job

  • Understand our AML & CFT standards to implement effective Know Your Customer (KYC), Due Diligence (DD), Politically Exposed Persons (PEP) and Risk Profiling checks
  • Ensure timely end of day reconciliation between our Trust accounts and microLEAP’s platform
  • Execute transfers between our Trust accounts, handle monthly payments and handle ad hoc deposits and withdrawals from our users
  • Assist in our credit checking process to ensure Issuers are correctly evaluated
  • Be aware of new and current SC regulations and its impact on our company
  • Assist in establishing our Operations manual, code of conduct and SOPs
  • At all times be compliant with Securities Commission’s rules, regulations & guidelines

Job Requirements

  • Minimum Diploma or Degree holder
  • Up to 3 years Operations experience in the fintech, banking or financial services sector
  • Willing to join our start-up journey